Our Company
Named Leader in IDC MarketScape: Conversational AI Platforms 2025 Vendor Assessment
Our AI agents are backed by years of innovation and expertise building and deploying AI systems.
REAL IMPACT
B
Our tech automates over 10 billion conversations annually, helping leading brands cut operating costs, boost revenue, and build customer loyalty.
BUSINESS EXPERTISE
+
For over 20 years, we’ve honed a deep understanding of the businesses we serve to deliver maximum ROI with successful AI deployments.
AI INNOVATION
+
With 400+ patents our technology surpasses Big Tech voice AI in speed and accuracy within our proprietary Agentic+ framework.
“Being able to take care of those easy requests through our digital concierge opens up our ability to be able to take care of our guests who truly have the most complicated situations that need a person to take care of.”
VP of Operations
Resorts World Las Vegas
“Customers like that they get consistent service from Julia every time. They don’t have to worry about what kind of attitude they may get on the other side. And Julia always gets the order correct.”
District Manager
White Castle
“The powerful hybrid cloud and embedded connectivity of SoundHound’s Voice AI platform allows us to deliver always-on voice experiences for customers on the go.”
Senior Expert, Connectivity & Infotainment
Stellantis
“There’s a consensus between our managers and teams that introducing SoundHound’s Amelia AI agents has improved the quality of their work, giving these employees precious time back to focus on the kinds of tasks that can’t be automated.”
CEO
Apivia Courtage
Customers want fast, personal, and seamless service that achieves their goals. Whether it’s ordering food, applying for a loan, or refilling a prescription, our AI agents deliver experiences that keep customers coming back.
Driving revenue has never been easier with outbound AI agents that set appointments and qualify leads, and commerce AI agents that intelligently upsell, proactively promote new offerings, increase throughput, and bring commerce to new channels.
Every brand experience impacts customer loyalty. Customize a voice-enabled AI agent that brings added capability to your product — app, car, TV, or otherwise. Delight customers with a more immersive, connected product experience.
Managing an understaffed contact center? Employees bogged down by constant requests? Our AI agents quickly resolve issues and inquiries at scale, keeping operating costs low while boosting capacity.
Unleash your IT team from constant firefighting with AI that proactively monitors, alerts, and resolves issues. The result? Drastically reduce outages and downtime, and free IT staff to focus on value-driving innovation.
Manage appointments, support virtual check-in, refill prescriptions, and more with HIPAA-compliant AI agents integrated with Epic.
Secure banking AI agents help customers apply for accounts and loans, transact, report lost cards and fraud, and more.
AI agents take and process orders, automate drive-thrus, offer add-ons, provide customer support, and assist restaurant staff.
Delight drivers with AI agents that automate in-car functions, troubleshoot, make purchases and service appointments, and more.
Deliver real-time outage alerts, help customers manage accounts and payments, upgrade customer plans, and more with AI agents.
AI agents streamline guest services from booking and check-in to room service, entertainment, check-out, and more.
Enhance shopping experiences with AI agents that help customers find products, explore promos, and make purchases, returns, and exchanges.
Help policyholders find the right plan, manage and explore coverage, and make claims with the help of insurance AI agents.
Eliminate the queue with AI agents that fully automate most P3-P5 requests — from password resets to device troubleshooting.
Make booking time off, managing benefits, updating payroll information, FAQs, and more as easy as conversation with AI agents.
Drive loyalty with AI agents that help customers explore and buy new devices, update phone plans, resolve issues, and more.
Elevate your product with customized, voice-enabled experiences, with commerce capabilities.
ON-DEMAND WEBINAR
It’s time to cut through the “agent-washing” noise. Agentic AI is already transforming operations and experiences across industries. Learn how leaders from Resorts World Las Vegas and Allina Health are driving measurable ROI with AI agents.
Hundreds of LLMs, systems, domains, and MCP servers at your disposal.
We’re dedicated to driving results for your business. By partnering with you from pre-sales through deployment and long-term planning, we ensure you unlock the full potential of our technology.
We help you get educated and evaluate your opportunity across a number of dimensions, including:
We want to hear from you. What are your challenges and your aspirations for the future? We’ll see where we can help.
We’ll show you what’s under the hood. Catered demos, technical capabilities and requirements, and more.
We help you move your bottom line. Together, we’ll identify where our technology aligns with your needs to drive high-value outcomes.
Whether you start small or large, our expert team will help you identify the optimal deployment – from use cases to integrations.
Talk to an Expert
Tell us a little about yourself and what you’re looking for. We’ll be in touch.
