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Our Company
SoundHound Recognized as 2021 Company of the Year by Frost and Sullivan
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Our Company
SoundHound Recognized as 2021 Company of the Year by Frost and Sullivan
Build your business a custom AI-powered voice assistant with SoundHound Smart Answering.
Let your very own custom voice assistant handle these questions, tasks, and more.
Greet your customers with a customized greeting, goodbye and answer questions about hours and location.
Send SMS text to customers regarding your packages, and how to make appointments.
Inform your customers what services and promotions you offer, how much they cost, and inspire upsell.
Answers common questions including parking, pet policy, outdoor seating, hiring, and specials, add your own custom FAQs!
Make customers wait and you lose them. Service them fast, so you don’t miss out on revenue.
Your customized voice assistant works 24/7, never needs a break, freeing up staff.
Customize your voice assistant on our easy-to-use dashboard, and make updates anytime.
Choose the perfect plan for your business needs
“It not only helps our customer service speed, but it also helps alleviate the extra stress that it puts on the other employees. That’s huge.”
Victor Matchie
Manager, Monkey’s Subs
How can I customize my business’ voice assistant?
You can customize your voice assistant to answer virtually any and every question your customers might ask on the phone. Add as many custom questions as needed that are relevant to your business, plus common questions listed below.
Greetings and goodbyes
Business description and value proposition
Product and service information
Menus
Frequently asked questions
Reservations/appointments
Pricing
Ordering
Promotions and deals
Policies
Parking
Accessibility
Wait times
Hiring
Do I need to set up a new phone number or does it use my current business line?
SoundHound Smart Answering uses your existing business phone number. You simply set up call forwarding which can be done on your phone provider’s website. Learn how here.
Can SoundHound Smart Answering handle multiple calls at the same time?
Yes, SoundHound Smart Answering can handle a large volume of calls simultaneously.
What technology does SoundHound Smart Answering technology use?
SoundHound has built the leading independent voice AI platform, featuring a “full stack” of voice AI technologies including Automatic Speech Recognition (ASR), Natural Language Understanding (NLU), and Text to Speech (TTS).
Smart Answering also uses the latest generative AI technology that allows businesses to quickly build customized voice assistants that can accurately answer virtually any question your customers may ask.
You can trust SoundHound’s nearly 20 years of experience in artificial intelligence to deliver fast, accurate, and more natural conversational experiences. We power millions of integrations, from our Chat AI app, to millions of automobiles, and a fast-growing network of restaurants, and other businesses.
Does pricing cover multiple locations?
Pricing plans cover a single location. Multi-location businesses should contact us here and a sales representative will quickly contact you.