RESEARCH REPORT

Agentic AI for Banking in 2025: The Acceleration of Responsible Adoption

Banks today face converging pressures: rising customer expectations, tighter compliance demands, and ongoing cost constraints.

Amid these challenges, agentic AI has emerged as the next major inflection point for the financial sector. 

According to our 2025 research with American Banker, the shift is already underway:

• 70% of banking leaders say agentic AI will have a significant or game-changing impact on the industry.
• 51% of banks are already piloting or deploying agentic AI solutions.
• And among those deploying today, 90% report satisfaction with results.

The question is no longer if agentic AI will reshape banking — but how quickly financial institutions will seize the advantage.

Inside the 2025 report, discover:

Why committing to action spurs excitement: 58% of those in ‘deployment’ see agentic AI as a game-changer.

Top use cases: Customer self-service, employee helpdesk automation, and KYC/fraud detection are leading categories for efficiency and differentiation.

Barriers and how to overcome them: From regulatory concerns to integration challenges, discover the playbook for responsible, secure deployment.

Blueprint for success: Learn the five-phase framework SoundHound AI uses to help banks move from proof of value to full-scale deployment — compliantly and confidently.

Agentic AI is here.

Banks that move decisively in 2025 will define the next decade of financial innovation.

Fill out the form to see how your institution can responsibly accelerate adoption—and turn AI autonomy into real-world advantage.