SoundHound AI Acquires Interactions, a Pioneer in AI for Customer Service
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SoundHound AI
  • Why SoundHound?
  • Products

        • Products

          Our Platform

          SoundHound’s independent voice AI platform is built for more natural conversation.

        • Products
          • Amelia PlatformBuild AI agents who listen, reason, and act – for enterprise
          • Autonomics PlatformUnlock your stack with AI-powered ITSM automation
          • Chat AI AutomotiveEmbed brand-specific intelligence in your products with SoundHound Chat AI
          • Custom Voice AI SolutionsCreate bespoke Voice AI experiences with full-service team of SoundHound AI experts
          • Dynamic Drive-ThruIncrease throughput and maximize revenue with GenAI powered drive-thru ecosystem
          • Employee AssistEmpower employees with instant hands-free access to manuals and training information
          • Smart AnsweringCustom AI-powered voice assistant that handles 100% of your phone calls
          • Smart OrderingProcess more orders across more channels with higher ticket sizes
          • Voice CommerceConnecting drivers and merchants with Voice AI to unlock new revenue
          • Wake WordEnhance your brand value when users ask for you by name
        • Developers
          • Voice AI PlatformAdvanced conversational AI on an end-to-end tech stack
          • Houndify Developer PlatformBuild your voice assistant and access content domains
          • Edge and Cloud ConnectivityA suite of Edge and Cloud connectivity solutions
        • Apps
          • SoundHound Music AppDiscover and play favorite songs by singing or humming
          • SoundHound Chat AIThe Fastest, Smartest, Most Up-to-Date Voice Assistant
  • Industries

        • Solutions

          For Every Industry

          Explore customizable, scalable, voice-first AI agents for your industry or use case.

        • Industries
          • AutomotiveSafer, smarter, and more natural in-car experiences
          • Financial ServicesAI agents that deliver reliable, compliant answers and resolution
          • HealthcareAI agents for patient and staff experience
          • InsuranceBuild a better insurance experience with precise, empathetic AI agents
          • RestaurantsIncrease throughput, efficiency, and scale without increasing headcount
          • Smart DevicesElevate your products with Voice Generative AI
          • TelecommunicationAI agents that deliver 24/7 care and support for Telecom
          • Travel & HospitalityElevate your hospitality experience with AI agents
          • UtilitiesAI agents that power efficient, accurate service for every utility customer
        • Domains
          • Customer ServiceVoice-enabled AI agents are your first point of contact for exceptional service
          • HR ServicesDiscover efficient HR self-service with AI agent automation
          • IT ServicesResolve tickets quickly and autonomously with Amelia AI agents
          • ITSM & AIOpsExplore preventative, self-healing AI management for enterprise IT stacks
  • Resources

        • Resources

          Get the latest voice AI news, keep up on trends, get expert advice, and discover new solutions.

          Explore our blog
        • Resource Types
          • Resource Center
          • Blog
          • Webinars
          • Whitepapers
          • Videos
          • Infographics
          • E-Books
          • Press Releases
        • Popular Resources
          • FAQs
          • Meet ‘Alli’: Allina Health’s AI Agent for Patient Access
          • The Next Frontier of Food Ordering: How Voice Commerce Unlocks Growth for Forward-Thinking Restaurants
          • From Cockpit to Checkout: How OEMS can Unlock $35 Billion+ Revenue with Voice Commerce
          • AI Takes the Call: Signs of a Customer Service Revolution
        • Analyst Reports
          • IDC MarketScape for Worldwide General Purpose Conversational AI Platforms, 2025
          • Gartner® Magic Quadrant™ for Conversational AI Platforms, 2025
          • Celent Retail Banking Intelligent Virtual Assistant Platforms Report, 2024
          • Frost & Sullivan Frost Radar™ for Enterprise Conversational AI in Healthcare, 2024
  • About

        • Our Company

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          Named Leader in IDC MarketScape: Conversational AI Platforms 2025 Vendor Assessment

          Read more
        • About
          • About SoundHoundA leading innovator of conversational intelligence
          • NewsroomThe latest announcements, news, and company updates
          • Press Room
          • InvestorsFinancials and news for SoundHound AI, Inc, (Nasdaq SOUN)
          • CareersJoin Team SoundHound to help build the voice-first future
          • Partner With UsPartner with us to empower your clients with voice-first AI agents.
          • Contact UsGet in touch and speak to an expert about how we can help
  • Log in

        • Log in to your Account Dashboard

          Gain access to account setup and management

        • Log In
          • Houndify Developer LoginManage your voice assistant and access content domains
          • SoundHound Restaurants LoginManage your restaurant’s AI voice assistant
          • Smart Answering LoginManage your business’s AI voice assistant
  • Support
  • Talk to an expert
SoundHound AI

At SoundHound, we believe every brand should have a voice. As the leading innovator of conversational technologies, we’re trusted by top brands around the globe.

5400 Betsy Ross Drive
Santa Clara, CA 95054
+1(408) 441-3200

  • Why SoundHound?
  • About SoundHound
  • Investors
  • Newsroom
  • Careers
  • Support
  • Partner With Us
  • Industries
    • Automotive
    • Financial Services
    • Healthcare
    • Insurance
    • Restaurants
    • Smart Devices
    • Telecommunication
    • Travel & Hospitality
    • Utilities
  • Use Cases
    • Customer Service
    • HR Services
    • IT Services
    • ITSM & AIOps
  • Products
    • Amelia Platform
    • Autonomics Platform
    • Voice Commerce
    • Dynamic Drive-Thru
    • Smart Ordering
    • Smart Answering
    • Employee Assist
    • Chat AI Automotive
    • Custom Voice AI Solutions
    • Wake Word
  • Developers
    • Voice AI Platform
    • Houndify Developer Platform
    • Edge and Cloud Connectivity
  • Apps
    • SoundHound Music App
    • SoundHound Chat AI
  • Resources
    • Resource Center
    • FAQs
    • Blog
    • Webinars
    • Whitepapers
    • Videos
    • Infographics
    • E-Books
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