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  • Why SoundHound?
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          Our Platform

          SoundHound’s independent voice AI platform is built for more natural conversation.

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        • Products
          • Amelia PlatformBuild AI agents who speak, think and act – for enterprise.
          • Voice Commerce for AutoConnecting drivers and merchants with Voice AI to unlock new revenue
          • Employee AssistEmpower employees with instant hands-free access to manuals and training information
          • Dynamic Drive-ThruIncrease throughput and maximize revenue with GenAI powered drive-thru ecosystem
          • Smart OrderingProcess more orders across more channels with higher ticket sizes
          • Smart AnsweringCustom AI-powered voice assistant that handles 100% of your phone calls
          • Wake WordEnhance your brand value when users ask for you by name
          • Chat AI AutomotiveEmbed brand-specific intelligence in your products with SoundHound Chat AI
          • Custom Voice AI SolutionsCreate bespoke Voice AI experiences with full-service team of SoundHound AI experts
          • Autonomics PlatformUnlock your stack with AI-powered ITSM automation
        • Developers
          • Voice AI PlatformAdvanced conversational AI on an end-to-end tech stack
          • Houndify Developer PlatformBuild your voice assistant and access content domains
          • Edge and Cloud ConnectivityA suite of Edge and Cloud connectivity solutions
        • Apps
          • SoundHound Music AppDiscover and play favorite songs by singing or humming
          • SoundHound Chat AIThe Fastest, Smartest, Most Up-to-Date Voice Assistant
  • Solutions
        • Solutions

          For Every Industry

          Find a customizable and scalable voice AI solution for your industry or use case.

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        • Industries
          • AutomotiveSafer, smarter, and more natural in-car experiences
          • RestaurantsIncrease throughput, efficiency, and scale without increasing headcount
          • Smart DevicesElevate your products with Voice Generative AI
          • HospitalityInspiring loyalty and improving operational efficiencies
          • HealthcareAI agents for patient and staff experience, built on Amelia
        • Use Cases
          • Contact CentersConversational AI for intelligent agent assist
          • Mobile AppsHands-free access to increase retention and engagement
          • DemosSee SoundHound’s advanced voice AI platform in action
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        • Resources

          Get the latest voice AI news, keep up on trends, get expert advice, and discover new solutions.

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          • Whitepaper: Discovering the Possibilities of Voice Assistants on the Edge
          • Whitepaper: Voice Assistants Evolve to Become Revenue Generators
          • Ebook: The Imperative for Voice-Enabled Mobile Apps
          • Ebook: How to Launch a Better Voice Assistant
        • SoundWave Webinar Series
          • How Language Understanding is Key to Conversational AI That's More Human™
          • Get to Market Faster With the Right Voice AI Strategy
          • How and Why Voice Assistants are Moving to the Edge
          • The Shift to Customized Voice Assistants: How Will You Compete?
  • About
        • Our Company

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          Frost & Sullivan Names SoundHound AI a Leader for Enterprise Conversational AI in Healthcare 2024

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        • About
          • About SoundHoundA leading innovator of conversational intelligence
          • NewsroomThe latest announcements, news, and company updates
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          • InvestorsFinancials and news for SoundHound AI, Inc, (Nasdaq SOUN)
          • CareersJoin Team SoundHound to help build the voice-first future
          • Contact UsGet in touch and speak to an expert about how we can help
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          Gain access to account setup and management

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          • Houndify Developer LoginManage your voice assistant and access content domains
          • SoundHound Restaurants LoginManage your restaurant’s AI voice assistant
          • Smart Answering LoginManage your business’s AI voice assistant
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How Voice AI Evolved into the Superior User Experience It is Today
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Voice assistants may be an efficient, fast, and convenient way of interacting with a variety of devices today, but they didn’t always have these capabilities. Even early attempts at voice assistants would be subjected to endless jokes about their poor accuracy and understanding. So how did voice AI become the conversational, intelligent technology it is today?

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During each stage of developing their voice assistant, the Mercedes-Benz team kept their focus on two important elements, their customers and their brand. Staying true to the Mercedes-Benz value proposition meant knowing who they are as a company and making sure their “Hey Mercedes” assistant communicated those values and attributes at every level.

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SoundHound

At SoundHound, we believe every brand should have a voice. As the leading innovator of conversational technologies, we’re trusted by top brands around the globe.

5400 Betsy Ross Drive
Santa Clara, CA 95054
+1(408) 441-3200

  • Why SoundHound?
  • About SoundHound
  • Investors
  • Newsroom
  • Careers
  • Support
  • Solutions
    • Industries
      • Automotive
      • Restaurants
      • Smart Devices
      • Hospitality
      • Healthcare
    • Use Cases
      • Contact Centers
      • Mobile Apps
      • Demos
  • Products
    • Products
      • Amelia Platform
      • Voice Commerce for Auto
      • Employee Assist
      • Dynamic Drive-Thru
      • Smart Ordering
      • Smart Answering
      • Wake Word
      • Chat AI Automotive
      • Custom Voice AI Solutions
      • Autonomics Platform
    • Developers
      • Voice AI Platform
      • Houndify Developer Platform
      • Edge and Cloud Connectivity
    • Apps
      • SoundHound Music App
      • SoundHound Chat AI
  • Resources
    • Resource Center
    • FAQs
    • Blog
    • Webinars
    • Whitepapers
    • Videos
    • Infographics
    • E-Books
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