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Our Company
Frost & Sullivan Names SoundHound AI a Leader for Enterprise Conversational AI in Healthcare 2024
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Our Company
Frost & Sullivan Names SoundHound AI a Leader for Enterprise Conversational AI in Healthcare 2024
Discover AI-powered IT automation and unlock your stack. We help drive optimal service quality and enable your best people.
Let people lead, and machines manage.
OUR PLATFORM
Our Autonomics platform enables the AI-driven, end-to-end automation of IT systems through a single pane of glass.
This is the next evolution of AI Ops, moving IT leaders from monitoring to action & prevention.
OUR VALUE
We are a missing piece in the CIO’s toolkit, so you can deliver more with less:
OUR ARCHITECTURE
We don’t disrupt your stack. We unlock it:
KEY FEATURES
AI-driven orchestration of key automations across a given IT environment, without requiring human intervention. Allows automated, intelligent event management and more.
More than monitoring. Issues are identified by our AI engine before they occur and are resolved. See significant reduction in rates of outage and other incidents.
Our platform takes action. Resolve a majority of P3 – P5 issues directly with Autonomics, allowing staff to focus on higher priority tasks.
Autonomics generates and optimizes your knowledge base as it operates. The result is exhaustive and up-to-date documentation across your IT organization with minimal manual effort.
Connects seamlessly to both IT & business systems – with a comprehensive and a consistently growing library of connections for true stack interoperability.
Our Autonomics deployment in one of the world’s largest banks does the equivalent annual workload of 50 FTEs, and growing.
Within the Bank’s IT system, our platform now automates a large variety of processes related to ServiceNow, Request Fulfillment, and Change Requests.
The results speak for themselves. Transformation is about delivering real change, and with Autonomics the world’s largest bank is just getting started.
Automations delivered, and counting,
from the Autonomics platform.
Human labor hours saved and
reallocated to more strategic work.
$
M
Onboarding process established
through Amelia AI Agents for HR.
FTE
Daily password resets handled for a
major healthcare services provider.
Our Autonomics platform is ranked an overall leader in ISG’s 2025 Buyers Guide for AI Ops – and is the top leader of all assessed vendors in Capability.
Discover why our technology speaks for itsef.
Does your solution replace my current ITSM?
SH Autonomics does not replace your current ITSM, it does however compliment your ITSM and monitoring solution by bringing robust automation that can autonomously resolve your incident, problem and request tickets via our robust integration framework.
How do you integrate into my environment?
SH Autonomics has pre-built integrations as well as a robust API for applicable data feeds, alongside webhooks for events and metrics.
Do you replace my monitoring/observability?
SH Autonomics does not replace your current monitoring/observability solution. We do however integrate your feed into our solution to autonomously take action on these alerts. We welcome the opportunity to make recommendations if your current monitoring is not meeting your needs. The better your monitoring, the more we can action.
How do you use GenAI? Can I use my LLM or do I have to use yours?
SH Autonomics currently leverages GenAi to build, assist and query your knowledge management and IT policies which our autonomics leverage to provide end-to-end remediation. Via GenAi, you are able to interact with the platform in a low/no-code manner. As a non-technical user, GenAi enables user scalability to yield a lower cost of ownership to drive results and better service.
How does your automation help me achieve time and cost savings?
Todays common practice is to have tickets assigned to human agents and engineers. In deploying SH Autonomics, we apply your unique SOP’s to resolving these tickets via our automation library thereby removing the human in the loop for the most basic, to augmenting for the more complex. Our approach to automation is to enable your key resources to be tasked with strategic projects and initiatives instead of ITSM tickets.
How does knowledge management work? What if I have thousands of IT policies?
Via our robust integration framework, we can ingest your knowledge and policy artifacts to customize automations in line with company policies and procedures. With securely integrated knowledge management, your SOP’s and policies are also kept up to date and relevant, not only staying compliant, but also extracting knowledge from your agents and engineers via meaningful use.
How do you regulate your automation & GenAI?
Automation only runs against preset actions and requests. Separately, GenAi only runs when queried or prompted. During implementation of SH Autonomics, automation guidelines and supervisions are established to ensure only approved actions are executing against existing requests, incidents and change requests. With our reporting and analytics these automations are tracked so leaders can see what has executed, resolved or escalated.
How do your charge for the solution/service?
Our pricing model is flexible and easy to understand. SH Autonomics is SaaS or premise based and our license and configuration item pricing can be tailored to your requirements. We would be happy to discuss this in more detail, ask us about our MTTX success based pricing model.
Can you do cloud or premise? Any cloud limitations?
We offer both premise and cloud and are agnostic, with an opinion based on your requirements.
We’re dedicated to driving results for your business. By partnering with you from pre-sales through deployment and long-term planning, we ensure you unlock the full potential of our platform.
We help you get educated and evaluate your opportunity across a number of dimensions, including:
We want to hear from you. What are your challenges, and your aspirations for the future? We’ll see where we can help.
We’ll show you what’s under the hood. Catered demos, technical capabilities and requirements, and more.
We help you move your bottom line. Together, we’ll identify where our platform aligns with your needs to drive high-value outcomes.
Whether you start small or large, our expert team will help you identify the optimal deployment – from use cases to integrations.
Talk to an Expert
Tell us a little about yourself, and what you’re looking for. We’ll be in touch.