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Our Company
Named Leader in IDC MarketScape: Conversational AI Platforms 2025 Vendor Assessment
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Our Company
Named Leader in IDC MarketScape: Conversational AI Platforms 2025 Vendor Assessment
Discover AI-powered IT automation and unlock your stack. We help drive optimal service quality and enable your best people.
Let people lead, and machines manage.
OUR PLATFORM
Our Autonomics platform enables the AI-driven, end-to-end automation of IT systems through a single pane of glass.
This is the next evolution of AIOps, moving IT leaders from monitoring to action and prevention.
OUR VALUE
Our Autonomics platform enables the AI-driven, end-to-We are a missing piece in the CIO’s toolkit, so you can deliver more with less:
OUR ARCHITECTURE
We don’t disrupt your stack. We unlock it:
KEY FEATURES
AI-driven orchestration of key automations across a given IT environment, without requiring human intervention. Allows automated, intelligent event management and more.
More than monitoring. Issues are identified by our AI engine before they occur and are resolved. See significant reduction in rates of outage and other incidents.
Our platform takes action. Resolve a majority of P3 – P5 issues directly with Autonomics, allowing staff to focus on higher priority tasks.
Autonomics generates and optimizes your knowledge base as it operates. The result is exhaustive and up-to-date documentation across your IT organization with minimal manual effort.
Connects seamlessly to both IT and business systems – with a comprehensive and a consistently growing library of connections for true stack interoperability.
Our managed services solution combines our platforms and expert teams to streamline your queue before they ever reach your operations teams. By leading with digital channels, we deliver faster resolutions, lower costs, and better customer experiences — all with continuous improvement built in.
Our Autonomics deployment in one of the world’s largest banks does the equivalent annual workload of 50 FTEs, and growing.
Within the Bank’s IT system, our platform now automates a large variety of processes related to ServiceNow, Request Fulfillment, and Change Requests.
The results speak for themselves. Transformation is about delivering real change, and with Autonomics the world’s largest bank is just getting started.
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Automations delivered, and counting, from the Autonomics platform.
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Dollars in Annual savings driven by the implementation of Autonomics.
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Human labor hours saved and reallocated to more strategic work.
FTE
Work equivalent of 50 FTE handled by the Autonomics platform annually.
Our Autonomics platform is ranked an overall leader in ISG’s 2025 Buyers Guide for AIOps and is the top leader of all assessed vendors in Capability.
Discover why our technology speaks for itself.
After all, answering questions is in Amelia’s DNA.
How do you integrate into my environment?
Autonomics has pre-built integrations as well as a robust API for applicable data feeds, alongside webhooks for events and metrics.
Does your solution replace my current ITSM?
Autonomics does not replace your current ITSM. It does, however, complement your ITSM and monitoring solution by bringing robust automation that can autonomously resolve your incident, problem, and request tickets via our robust integration framework.
Do you replace my monitoring/observability?
Autonomics does not replace your current monitoring/observability solution. We do, however, integrate your feed into our solution to autonomously take action on these alerts. We welcome the opportunity to make recommendations if your current monitoring is not meeting your needs. The better your monitoring, the more we can action.
How do you use GenAI? Can I use my LLM or do I have to use yours?
Autonomics currently leverages GenAI to build, assist, and query your knowledge management and IT policies, which our autonomics leverage to provide end-to-end remediation. Via GenAI, you are able to interact with the platform in a low/no-code manner. As a non-technical user, GenAI enables user scalability to yield a lower cost of ownership to drive results and better service.
How does your automation help me achieve time and cost savings?
Today’s common practice is to have tickets assigned to human agents and engineers. In deploying Autonomics, we apply your unique SOP’s to resolve these tickets via our automation library, thereby removing the human-in-the-loop for the most basic tickets and augmenting humans for the more complex. Our approach to automation is to enable your key resources to be tasked with strategic projects and initiatives instead of ITSM tickets.
How does knowledge management work? What if I have thousands of IT policies?
Via our robust integration framework, we can ingest your knowledge and policy artifacts to customize automations in line with company policies and procedures. With securely integrated knowledge management, your SOP’s and policies are also kept up to date and relevant, not only staying compliant, but also extracting knowledge from your agents and engineers via meaningful use.
How do you regulate your automation and GenAI?
Automation only runs against preset actions and requests. Separately, GenAI only runs when queried or prompted. During implementation of Autonomics, automation guidelines and supervisions are established to ensure only approved actions are executing against existing requests, incidents, and change requests. With our reporting and analytics, these automations are tracked so leaders can see what has executed, resolved, or escalated.
How do you charge for the solution/service?
Our pricing model is flexible and easy to understand. Autonomics is SaaS or premise-based, and our license and configuration item pricing can be tailored to your requirements. We would be happy to discuss this in more detail. Ask us about our MTTX success-based pricing model.
Can you do cloud or premise? Any cloud limitations?
We offer both premise and cloud and are agnostic, with an opinion based on your requirements.
We’re dedicated to driving results for your business. By partnering with you from pre-sales through deployment and long-term planning, we ensure you unlock the full potential of our platform.
We help you get educated and evaluate your opportunity across a number of dimensions, including:
We want to hear from you. What are your challenges and your aspirations for the future? We’ll see where we can help.
We’ll show you what’s under the hood. Catered demos, technical capabilities and requirements, and more.
We help you move your bottom line. Together, we’ll identify where our platform aligns with your needs to drive high-value outcomes.
Whether you start small or large, our expert team will help you identify the optimal deployment – from use cases to integrations.
Talk to an Expert
Tell us a little about yourself and what you’re looking for. We’ll be in touch.