AI FOR RETAIL

Shopping that’s as easy as conversation.

Meet your new retail workforce: voice-enabled AI agents that transform every retail touchpoint.

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Solve service and experience gaps with AI that speaks retail.

We offer fully integrated, voice-enabled AI solutions built for the scale and complexity of retail chains. Deploy our solutions to increase customer satisfaction, improve operational efficiency, and automate routine IT services — unifying the shopper and employee experience across every interaction.

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a man wearing a voice-enabled headset

Deliver delightful experiences anytime, anywhere.

In-Store Support

Ensure customers don’t leave empty handed with AI-powered way-finding, upsell, and inventory intelligence tools, and empower staff with real-time, AI-powered insights.

Phone & Chat Interactions

Transform how customers and employees interact with your business by providing immediate answers, resolving issues, and automating tasks over phone, chat, SMS, social media, and more.

Make every retail interaction feel effortless.

Explore our voice-enabled AI products for customers and employees.

For customer service

Amelia

Build, deploy, and manage multi-channel AI agents that help customers place, track, return, exchange, and cancel orders.

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For retail staff

Employee Assist

Deliver real-time intelligence and knowledge to staff via headsets and tablets, making every employee your best employee.

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For inbound calls and texts

Smart Answering

Automatically answer and resolve inbound phone calls, allowing staff to focus on in-store customers and operations.

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For in-store navigation

Customer Assist Kiosks

Voice AI kiosks help customers navigate your store. Plus, they identify and initiate upsell opportunities to drive revenue.

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Why now is the time for retail AI.

54

%

of consumers say they are ready to engage with AI assistants or chatbots during their shopping journey.
(via Quirks)

63

%

of Gen Z consumers are interested in AI agents making retail purchases on their behalf.
(via Salesforce)

81

%

of retailers say that inefficient systems are draining store associate productivity, leading to high staff churn.
(via Deloitte)

66

%

of shoppers leave stores empty-handed due to not being able to find the items they were looking for.
(via Retail Touchpoints)

We Partner Towards Value

We’re dedicated to driving results for your business. By partnering with you from pre-sales through deployment and long-term planning. we ensure you unlock the full potential of our technology.

We help you get educated and evaluate your opportunity across a number of dimensions, including:

Discovery

We want to hear from you. What are your challenges, and your aspirations for the future? We’ll see where we can help.

We’ll show you what’s under the hood. Catered demos, technical capabilities and requirements, and more.

We help you move your bottom line. Together, we’ll identify where our platform aligns with your needs to drive high-value outcomes.

Whether you start small or large, our expert team will help you identify the optimal deployment – from use cases to integrations.

Talk to an Expert

Tell us a little about yourself and what you’re looking for. We’ll be in touch.

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