ANALYST REPORT

We Are a Leader in the 2025 Everest Group PEAK Matrix® for Conversational AI and AI Agents in CXM

We believe SoundHound AI stands out for its deep voice AI expertise, agentic AI framework, and multi-modal orchestration capabilities that power next-generation autonomous agents.

“SoundHound AI is advancing agentic automation through a proprietary architecture that combines cognitive reasoning, orchestration, and execution to support complex enterprise AI use cases,” said Anubhav Das, Practice Director, Everest Group.

Read the report for more details:

Agentic AI Framework: Supports goal-setting, planning, orchestration, reasoning, and function execution — empowering both action and cognitive agents.
Proprietary Voice Engine (Polaris™): Industry-leading accuracy and natural speech performance, including dynamic turn-taking and mid-utterance multilingual support.
No-Code Agent Designer: Rapidly create AI agents from prompts, APIs, or uploaded docs — simplifying onboarding for technical and business teams alike.
Built-In Guardrails: Advanced privacy, compliance, and data-masking features to ensure trustworthy enterprise deployments.

Everest Group also highlighted SoundHound AI’s implementation support, interoperability, and customer success orientation as standout differentiators.

Read the Report:

Everest Group PEAK Matrix Leader 2025 (#76)

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Disclaimer: Licensed extracts taken from Everest Group’s PEAK Matrix® Reports, may be used by licensed third parties for use in their own marketing and promotional activities and collateral. Selected extracts from Everest Group’s PEAK Matrix® reports do not necessarily provide the full context of our research and analysis. All research and analysis conducted by Everest Group’s analysts and included in Everest Group’s PEAK Matrix® reports is independent and no organization has paid a fee to be featured or to influence their positioning. To access the complete research and to learn more about our methodology, please visit Everest Group PEAK Matrix® Reports.

About Everest Group
Everest Group is a leading global research firm helping business leaders make confident decisions. Everest Group’s PEAK Matrix® assessments provide the analysis and insights enterprises need to make critical selection decisions about global services providers, locations, and products and solutions within various market segments. Likewise, providers of these services, products, and solutions, look to the PEAK Matrix® to gauge and calibrate their offerings against others in the industry or market. Find further details and in-depth content at www.everestgrp.com.