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Our Company
Frost & Sullivan Names SoundHound AI a Leader for Enterprise Conversational AI in Healthcare 2024
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Our Company
Frost & Sullivan Names SoundHound AI a Leader for Enterprise Conversational AI in Healthcare 2024
Bring to life AI agents that speak, think, and act – for enterprise builders of all types. Welcome to the latest in conversational AI.
EXPLORE SOLUTIONS
Deliver the experience your customers expect. Amelia AI Agents transform every customer-facing interaction from end-to-end:
EXPLORE SOLUTIONS
We help you work smarter. Amelia is your 24/7 digital workforce – with AI agents that give your employees a single place to ask questions and resolve issues:
An agent is a conversational AI system that operates on your behalf.
Amelia agents know your business, and take action for your customers and employees. They work across all your channels, and are both flexible & capable.
Using your existing enterprise content, AI agents use GenAI for conversational, accurate answers to user questions.
Through integrations with your enterprise systems, agentic-powered AI agents take action on behalf of users to complete tasks from end-to-end.
Agentic AI gives our agents the power to handle more complex requests than ever before.
No more writing endless logic trees. With our framework, each agent is authorized to write their own script and take action – without requiring human intervention.
Unlocking new value for customers and creating new revenue opportunities.
Increased driver-brand connectivity through personalized recommendations.
Search of dining options nearby or along the route.
Provide immediate help for urgent requests with AI agents that lock lost credit cards, report fraudulent transactions, and order new cards.
Simplify prescription management with AI agents that send refill reminders and status updates, process copay payments, and more.
Enhance claims processing efficiency with AI agents that help policyholders submit claims, explore coverage details, and complete bill payments.
We are more than a platform – we’re a partner. We help each of our customers maximize the business value of their deployment and efforts.
Daily appointments scheduled by Amelia for one vision care provider.
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Higher NPS than human reps scored for one telecom provider.
1 day onboarding process established through Amelia AI Agents for HR.
Daily password resets handled for a major healthcare services provider.
Our AI is built on 20+ years of global R&D, and we’re just getting started. From leading voice recognition to enterprise-ready agentic capabilities, we deliver the best.
SoundHound AI’s market-leading Automatic Speech Recognition (ASR), named Polaris, outperforms with 99% intent recognition.
Our proprietary agentic architecture powers our most efficient AI agents yet – combining GenAI, autonomous decision-making, and real-time action.
Amelia is built to be interoperable across major LLMs. We harness the power of your preferred model to deliver elevated experiences across all channels.
Our AI agents are designed to take action – not just send links. From completing bank transfers to fulfilling prescriptions, our AI agents complete complex tasks.
“NOA [powered by the Amelia Platform] offers clients a new personalised experience, enabling them to access information and services, when and where they need them.”
Phillipe Ruault
Former Head of Digital Transformation, BNP Paribas Securities Services
“We discovered that the main catalyst for our digital transformation would be to focus on customer-facing processes. We wanted to be 24/7, anytime, anywhere, transparent and personalized.”
Gonzalo Gomez Cid
Global Contact Center Director, Telefónica
“By creating Medi using the Amelia Answers platform, we empower our customers to better understand their medications and ultimately achieve better health outcomes.”
Elena Jiménez Díaz
Associate Director of Customer Experience at Teva
See what leading industry experts say about SoundHound AI’s Amelia Platform.
We’re dedicated to driving results for your business. By partnering with you from pre-sales through deployment and long-term planning, we ensure you unlock the full potential of our platform.
We help you get educated and evaluate your opportunity across a number of dimensions, including:
We want to hear from you. What are your challenges, and your aspirations for the future? We’ll see where we can help.
We’ll show you what’s under the hood. Catered demos, technical capabilities and requirements, and more.
We help you move your bottom line. Together, we’ll identify where our platform aligns with your needs to drive high-value outcomes.
Whether you start small or large, our expert team will help you identify the optimal deployment – from use cases to integrations.
Talk to an Expert
Tell us a little about yourself, and what you’re looking for. We’ll be in touch.