5 Tips to Improve Voice Assistant Design and Customer Experience
Better voice user interface designs deliver improved user experiences essential for creating loyal customers and brand evangelists. According to Statista, in 2020, there were 4.2 billion voice assistants worldwide, which is expected to grow to 8.4 billion by 2024. The exponential growth of voice assistants will make getting your brand heard amidst the vast sea of voice assistants even more difficult. Soon, brands will need differentiated experiences that speak to their users’ needs, expectations, and desires to stand out and capture customers’ and prospects’ attention and remain competitive.