Voice search and voice commerce
According to the report by Vixen Labs, a growing number of people are using voice assistants to search for information on products and services with 50% engaging regularly or sometimes for the purpose of discovering products to meet their needs. A large percentage (44%) of voice users reported that they are likely to search for information from the retail industry, and 39% want to search for food and delivery options. Consumer packaged goods, travel, and making reservations each account for approximately one-third of likely voice search behaviors.
44% of voice users reported that they are likely to search for information from the retail industry, and 39% want to search for food and delivery options.
Vixen Labs Report
As voice assistants continue to improve and companies implement voice AI technology that’s able to understand conversational language, complex sentences, and remember context, voice search will continue to grow as a preferred method of getting information about products, food, and local services. Voice commerce opportunities that don’t disrupt the user experience will naturally follow as voice AI platform providers find ways to connect hardware and device manufacturers with businesses and content domain providers to facilitate the flow of revenue.
Accurate transcriptions provide real-time report generation
Whether you need a transcription of a meeting to share with absent members, a written version of a podcast, or a permanent record of a legal proceeding or medical treatment, accuracy is key to understanding the resulting written content.
Accurate transcription can be the difference between, “The meeting has been canceled and is scheduled for next Thursday,” and “The meet in today has been capital an is skidoo for next Thursday.” While you may get the gist of what has been said, the accuracy has been lost.
Features such as customized vocabulary and pronunciation, automatic punctuation, speaker ID and verification, and a range of connectivity options provide users with superior speech-to-text accuracy. Without these features and advanced Natural Language Understanding (NLU) components, transcription solutions can result in frustrations and miscommunications at the minimum—and inaccuracies that can create real challenges in industries such as healthcare and legal at their worst.