Build your restaurant a friendly, custom AI-powered voice assistant that handles 100% of your phone calls including, greetings, hours, menu, location, delivery, locations, wait time, delivery, policies, promotions, handoff to person, SMS to reservations, ordering, delivery, and more.
Easy-to-understand voice assistant that takes phone orders and automatically processes them by seamlessly integrating with Square, Toast, Oracle, and Olo POS systems, – with more POS integrations in the future. If your POS is not unsupported, you can still get Smart Answering which requires no integrations.
SoundHound’s voice assistant answers every call—even during peak hours—eliminating the busy signal, answering questions, taking multiple orders simultaneously, and seamlessly processing the order and payment through your POS system.
While your staff is cooking, cleaning, serving food, and providing exceptional customer service, SoundHound’s voice assistant is on the phone answering questions and taking orders—increasing the number of orders processed and bringing value to your business.
Reduce the time and resources it takes to continually hire, train, and onboard staff. SoundHound’s voice assistant for restaurants is like having a permanent staff member who’s always on shift and ready to take calls.
How can I customize my business’ voice assistant?
You can customize your voice assistant to answer virtually any and every question your customers might ask on the phone. Add as many custom questions as needed that are relevant to your business, plus common questions listed below.
Greetings and goodbyes
Business description and value proposition
Product and service information
Frequently asked questions
Promotions and deals
Do I need to set up a new phone number or does it use my current business line?
SoundHound Smart Answering uses your existing business phone number. You simply set up call forwarding which can be done on your phone provider’s website. Learn how here.
Can SoundHound handle multiple calls at the same time?
Yes, SoundHound can handle a large volume of calls simultaneously.
What if a customer wants to speak to a real person?
Yes, you can transfer customers to a real person.
What technology does SoundHound Smart Answering technology use?
SoundHound has built the leading independent voice AI platform, featuring a “full stack” of voice AI technologies including Automatic Speech Recognition (ASR), Natural Language Understanding (NLU), and Text to Speech (TTS).
Smart Answering also uses the latest generative AI technology that allows businesses to quickly build customized voice assistants that can accurately answer virtually any question your customers may ask.
You can trust SoundHound’s nearly 20 years of experience in artificial intelligence to deliver fast, accurate, and more natural conversational experiences. We power millions of integrations, from our Chat AI app, to millions of automobiles, and a fast-growing network of restaurants, and other businesses.
What kind of custom integrations can you do?
Contact us here and a sales representative will quickly contact you.
Does pricing cover multiple locations?
Pricing plans cover a single location. Multi-location businesses should contact us here and a sales representative will quickly contact you.