RESTAURANTS

Streamline Processes and Serve-Up Efficient, Hands-Free Restaurant Voice Ordering Experiences

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a person serving food

Automate Food Ordering for Greater Efficiency and Convenience

Deliver fast, reliable, and more convenient dining experiences while increasing operational efficiencies and reducing staff dependencies.

65

%

of customers said they would visit a restaurant more often if self-service kiosks were offered.

Source: Tillster

50

%

of customers would prefer to order at a kiosk if the line is longer than 4 people.

Source: Tillster

30

%

increase in consumer spending when ordering through a self-service kiosk.

Source: PYMNTS

Take the Heat Out of Customer Service and Boost the Bottom Line

Boost Efficiency and Service

When guests place orders through a voice-enabled ordering system, employees can focus on customer-centric tasks, such as delivering food, ensuring order satisfaction, and interacting with customers.

Increase Customer Satisfaction

By simply using their voice, customers can place orders and ask for substitutions in an unhurried environment—giving them time to request side items, discover more options, and check for order accuracy.

Improve Safety and Hygiene

Gain a positive reputation for hygiene and improve cleanliness while safeguarding customers and employees through reduced physical contact with the addition of a voice-enabled ordering system.

Eliminate Peak Hour Backups

Reduce friction, ease peak hour backups, ensure orders are processed quickly and accurately every hour you are open, and free-up employees to prepare food and deliver better customer service.

Process Multiple Orders 

Support multiple food orders without increasing wait times with voice-enabled solutions for restaurants. Grow the bottom line while improving efficiency, customer loyalty, and employee satisfaction.

“The interface will have a voice and it will be a welcoming voice and friendly—just as if you’re talking to one of our team members. Part of the partnership is with a group called SoundHound, and they’ve done really great work in terms of voice and listening technology.”

Jamie Richardson
Vice President Marketing and PR, White Castle

Voice Ordering for Restaurants and Food Delivery

SoundHound’s voice AI-powered ordering solution transforms food ordering into a convenient and hands-free experience that’s able to take complex orders and allow for substitutions and special requests.

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Easier, More Convenient, and Safer Restaurant Experiences

Voice-Enabled Drive-Thru or Drive-In
a drive through icon

Reduce wait times and support multiple drive-in stalls or drive-thru lanes while lessening the workload for employees with a voice-enabled menu board.

phone ordering icon

Lower operational costs and increase employee job satisfaction by automating the phone ordering process with a conversational voice assistant.

kiosk ordering icon

Give your guests the freedom to order more without feeling rushed, and reduce the health risks of communal touch screens with voice-enabled kiosks.

mobile ordering icon

Lessen customer frustration with complex menus that require multiple types, swipes, and touches, and increase sales with a voice-enabled mobile app.

tableside ordering icon

Requests for refills, condiments, and side orders can be handled more efficiently—and delivered sooner—with a voice-enabled menu board on each table.

mastercard logo

“SoundHound’s conversational voice AI works seamlessly with our advanced technology solutions to deliver differentiated voice commerce opportunities to our business partners. Driving innovation and creating measurable benefit for merchants, as well as consumers, has been a priority for Mastercard, and partnering with a leader in voice AI furthers our mission to create voice ordering experiences that deliver real value.”

Pete Balsavias
Senior Vice President, Global Commerce Innovation Mastercard

Voice AI Solutions for Restaurants

Let us show you how we’re helping restaurants with customized voice AI solutions.