Streamline Processes and Serve-Up Efficient, Hands-Free Restaurant Voice Ordering Experiences

With cross-channel automation solutions for phone, drive-thru, kiosks and more

Talk to an expert
a person serving food

Automate Food Ordering for Greater Efficiency and Convenience

Deliver fast, reliable, and more convenient dining experiences while increasing operational efficiencies and reducing staff dependencies.



of customers said they would visit a restaurant more often if self-service kiosks were offered.

Source: Tillster



of customers would prefer to order at a kiosk if the line is longer than 4 people.

Source: Tillster



increase in consumer spending when ordering through a self-service kiosk.

Source: PYMNTS

Introducing SoundHound Dynamic Interaction™

See SoundHound’s real-time multimodal interface which integrates voice, visuals, and touch–naturally.

Restaurant Brands Choose SoundHound AI


Employee Assist

Employee Assist is a category-defining voice AI technology that allows restaurant employees from both the front and back of the house to ask a custom-trained voice assistant critical questions – and get instant responses – completely hands-free. 

Easily accessible via a headset or tablet, this groundbreaking product uses SoundHound’s voice AI with generative AI capabilities to learn and understand instruction manuals, ingredient and allergen information, and more. It then relays this knowledge directly to employees via their headsets as part of a fluid two-way conversation, with the system able to answer any question (and follow-up questions). It’s like having an expert in the ear of every employee. 

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man reading an order on a POS


White Castle + SoundHound: Scaling Voice AI In The Drive-Thru

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Take the Heat Out of Customer Service and Boost the Bottom Line

Boost Efficiency and Service

When guests place orders through a voice-enabled ordering system, employees can focus on customer-centric tasks, such as delivering food, ensuring order satisfaction, and interacting with customers.

Increase Customer Satisfaction

By simply using their voice, customers can place orders and ask for substitutions in an unhurried environment—giving them time to request side items, discover more options, and check for order accuracy.

Improve Safety and Hygiene

Gain a positive reputation for hygiene and improve cleanliness while safeguarding customers and employees through reduced physical contact with the addition of a voice-enabled ordering system.

Eliminate Peak Hour Backups

Reduce friction, ease peak hour backups, ensure orders are processed quickly and accurately every hour you are open, and free-up employees to prepare food and deliver better customer service.

Process Multiple Orders 

Support multiple food orders without increasing wait times with voice-enabled solutions for restaurants. Grow the bottom line while improving efficiency, customer loyalty, and employee satisfaction.

Easier, More Convenient, and Safer Restaurant Experiences

Voice-Enabled Drive-Thru or Drive-In

a drive through icon

Reduce wait times and support multiple drive-in stalls or drive-thru lanes while lessening the workload for employees with a voice-enabled menu board.

phone ordering icon

Lower operational costs and increase employee job satisfaction by automating the phone ordering process with a conversational voice assistant.

kiosk ordering icon

Give your guests the freedom to order more without feeling rushed, and reduce the health risks of communal touch screens with voice-enabled kiosks.

mobile ordering icon

Lessen customer frustration with complex menus that require multiple types, swipes, and touches, and increase sales with a voice-enabled mobile app.

tableside ordering icon

Requests for refills, condiments, and side orders can be handled more efficiently—and delivered sooner—with a voice-enabled menu board on each table.

“The interface will have a voice and it will be a welcoming voice and friendly—just as if you’re talking to one of our team members. Part of the partnership is with a group called SoundHound, and they’ve done really great work in terms of voice and listening technology.”

Jamie Richardson
Vice President Marketing and PR, White Castle

Voice AI Solutions for Restaurants

Let us show you how we’re helping restaurants with customized voice AI solutions.