See how our customers put AI to work
See how Quálitas, a leading auto insurer in Mexico, increased call containment rates and completed claims faster with agentic AI.
The assistant answers 100% of calls, acting as an always-on staff member taking orders directly from customers.
The healthcare-optimized AI agent handles 2.2 million patient interactions a year at a 4.3/5 NPS, without adding headcount.
“More than the technology, I see SoundHound as a partner because they make my life easier.”
“The powerful hybrid cloud and embedded connectivity of SoundHound's Voice AI platform allows us to deliver always-on voice experiences for customers on-the-go.”
“Working with SoundHound AI has allowed our franchisees to process orders more efficiently, with its voice AI technology providing welcome support to our employees — particularly during peak hours.”
“We’ve got over 3,500 guest rooms and we get thousands of calls a day to our call center. Being a luxury hotel, we’re really focused on reducing the volume and being able to increase our guest experience and reduce those wait times. The benefit of using AI… is to be able to streamline the experience for the guest.”
“Every time I go to a location with [SoundHound's AI agents], the staff is happier. They do a much better job handling everyone at the store.”
“NOA [powered by SoundHound AI] offers clients a new personalized experience, enabling them to access information and services, when and where they need them.”
“With SoundHound’s Employee Assist agent, we’re giving our first-class teams access to all the information they need to deliver the best food and customer support — it’s like having a digital expert in every barista’s ears.”
“Developing Lucid Assistant in cooperation with SoundHound enables us to deliver much more than a voice control feature. In combination with Lucid’s frequent over-the-air software updates, Lucid Assistant can grow in functionality and capability over time, delivering an ever-better experience for Lucid owners.”
Customer stories
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3X
increase in containment rate
59%
of interactions automated
$2M
added in annual revenue
184K
annual upsells completed
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