In an industry built on interactions, you need AI agents that can keep up with the conversation. OASYS is the only voice-native agentic platform made for the real pace of restaurants.
11% revenue increase
Customers report higher profits over locations without OASYS.
85% faster
Service times accelerate with our AI for restaurants.
You shouldn’t have to choose between satisfied customers and smooth operations. With OASYS, you don’t. It’s the only voice-native, agentic platform that elevates your front of house and brings calm to your back of house — all while turning customers into regulars.
Increase staff bandwidth to focus on guest experience
Unlock commerce channels with omnichannel ordering
Reduce errors by up to 32% for less waste and happier customers
“SoundHound AI allows us to scale a proven solution that improves the guest ordering experience and helps our team members operate more efficiently across thousands of locations.”
“AI is becoming an important part of supporting restaurant staff and providing impeccable customer service, so we’ve partnered with SoundHound because they have the experience and expertise to make sure that our customers get their favorite sub exactly how they like it on time, every time.”
“Julia [powered by SoundHound AI] never calls out sick and she doesn’t miss the bus. She’s always working, talking, taking orders — she gives the team energy.”
“Partnering with SoundHound [...], we are able to give our guests another way to easily order our food. We know that they’ll get an easy-to-use option that ensures their orders are accurate, done on time, and they get the service they have come to expect from us.”
“Our employees couldn’t serve customers with the attention we pride ourselves on while answering the phones that were ringing off the hook. With SoundHound, we’re now doing both. And as we grow our franchisee locations, it sets them up for success.”
“SoundHound’s AI technology will enable us to process orders faster with greater efficiency, reduce wait times and streamline team workflows.”
OASYS fine tunes your entire operation in the real world. Automate drive-thru lanes, improve customer experience, and boost revenue.
Let customers order from anywhere
Meet hungry customers wherever they are with voice-enabled ordering over the phone, SMS, apps, drive-thru, and in-car voice assistants — capturing new revenue streams without disrupting operations.
Empower employees with back-of-house voice AI
Onboard staff faster with on-demand handbook insights and maximize the value that team members bring to the table. Restaurants that use OASYS report $58k turnover cost savings per location per year by reducing employee stress.
Glean insights from everyday interactions
Turn employee and customer interactions into real-time data that sharpens performance at the drive-thru and beyond.
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Ensure every order comes through clearly — even through drive-thru noise, accents, and multiple voices — powered by Polaris, our industry-leading STT and real-time response LLM.
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Scale without ripping out your POS or kitchen systems. OASYS integrates with your existing restaurant technology stack for a seamless rollout.
OASYS sounds like your brand — from menu vocabulary to tone — and scales consistently across every location.
“With SoundHound’s Employee Assist agent, we’re giving our first-class teams access to all the information they need to deliver the best food and customer support – it’s like having a digital expert in every barista’s ears.”
“Working with SoundHound AI has allowed our franchisees to process orders more efficiently, with its voice AI technology providing welcome support to our employees — particularly during peak hours. The result is a fast, consistent ordering experience for customers which helps deepen loyalty and brand appreciation.”
Whitepaper
What’s Really Happening at the Drive-Thru?
OASYS provides a suite of AI ordering and operational insights, automating phone, drive-thru, and kiosk ordering, optimizing upsell, and giving operators better visibility across locations.
Noisy, real-world audio is exactly what SoundHound's voice AI is built for. It finds the signal in the noise of a busy drive-thru or kitchen to take orders accurately.
Yes. The same voice-native agents handle phone ordering, drive-thru, and self-service kiosks, all from one platform.
Yes. OASYS integrates with your point-of-sale and menu systems so orders flow directly into your existing operations.
Yes. Agents can suggest relevant add-ons and promotions in the moment, providing reliable, optimized upselling on every order.
Yes. SoundHound's voice AI is multilingual and can switch languages on the fly, which is valuable for restaurants serving diverse communities.
Yes. Employee Assist supports staff with real-time information and guidance through your headset system or a tablet, reducing training time and errors.
Experience SoundHound
Speak with our sales team to learn how OASYS improves customer and employee interactions across every industry.
Tailored discussion of your needs and goals
Overview of how platform features enable safe, scalable outcomes
A clear vision of how OASYS can drive outcomes for your team