AI agents for banking are already transforming experiences. OASYS is built for high-stakes customer and employee needs, with guardrails, human-oversight, and precise actions built in — so it’s secure enough for real money.
Fully compliant
Audit-ready workflows mitigate risk.
51% of banks
Are already piloting or deploying agentic AI solutions.
With 24/7 omnichannel engagement through AI agents, your members get unlimited access to the complex support they need, when they need it — building loyalty and lifetime value.
Automate tasks like account inquiries and loan applications
Focus staff support on the most human issues
Keep every conversation in compliance with regulatory-aligned security standards
Your customers shouldn’t have to jump through hoops to manage their own money. With OASYS, they have the power to take care of everyday banking needs — on their own schedule and terms.
Loan management
Beyond daily banking, OASYS can handle more complex money matters. Give your customers the power to:
Easily apply for loans through a fully-guided process
Explore payoff scenarios to compare options side-by-side
Optimize every loan’s balance and payoff horizon in an instant
Simplify everyday transactions
Give your customers an intuitive snapshot of their financial life, from anywhere. With OASYS, they can:
Check their balance in an instant without menus or wait times
Track spend patterns and anomalies across every account
Pay bills and transfer money with a single request
Report issues or fraud
OASYS resolves any issue, even looping in human oversight, so customers always land on the right resolution no matter the use case. With OASYS, customers can:
Report a lost card and freeze it instantly
Check recent transactions and flag suspicious charges, with sensitive moments handled by customer service staff
Submit a request for a new card
OASYS comes with pre-built, customizable agents for banking. Quickly build and deploy agents that transfer funds, pay bills, apply for loans, detect and send fraud alerts, and more.
.svg)
Using pre-built integrations with Jack Henry, FiServ, FIS, Guidewire, and Symphony, as well as other business-critical systems, OASYS takes action on behalf of customers and employees — securely and seamlessly.
.svg)
We understand banking. Backed by years of experience working with large financial institutions and leading credit unions, our dedicated team will help you get the most ROI from your AI deployment.
Make your bank’s infrastructure more intelligent with IT autonomics — an AI-driven, end-to-end automation of your systems through a single pane of glass.
whitepaper
Agentic AI for Banking: The Acceleration of Responsible Adoption
“NOA [powered by SoundHound AI] offers clients a new personalized experience, enabling them to access information and services, when and where they need them.”
OASYS can keep sensitive data off public models (depending on your setup and preferences) and pairs autonomous reasoning with rule-based guardrails, role-based governance, and human oversight, so regulated interactions are automated with control.
Yes. Agentic+ uses rule-based agents for compliant steps such as identity verification before an autonomous agent completes a sensitive task like a transfer or payment.
OASYS connects to your core banking, CRM, and servicing systems through pre-built connectors, APIs, and support for the Model Context Protocol (MCP) so agents can act on real account data securely.
Yes. Agents can complete account actions such as balance checks, transfers, and payments conversationally, confirming details and consent along the way, with Human Assisted Resolution as a safety net.
Human Assisted Resolution or traditional escalation is triggered by design or by need, handing the conversation to the right person with full context.
A hybrid approach grounds natural conversation in rule-based logic and your verified data, and works with other configurable safeguards in the platform, which is how OASYS delivers relevant, accurate answers and reduces hallucinations.
Experience SoundHound
Speak with our sales team to learn how OASYS improves customer and employee interactions across every industry.
Tailored discussion of your needs and goals
Overview of how platform features enable safe, scalable outcomes
A clear vision of how OASYS can drive outcomes for your team