Small business

Small teams, huge impact

Multiply your team’s bandwidth with AI agents for small business. OASYS acts as your first line of customer support, your front desk, and your strategist all in one — all built on voice-native AI that can handle the natural flow of conversation in the real world.

Talk to sales
Chat interface showing a conversation about booking a 6pm spin class with bikes available.

24/7 self-service

Customers can place orders and get support anytime.

Voice-native AI

Interactions that sound like human conversation.

Leading small businesses trust SoundHound AI

AI agents that get small business

Man wearing glasses working on a laptop in a small business workspace with shelves and boxes around.

Drive customer satisfaction and lifetime value without adding headcount, and uncover insights along the way that can transform your entire business.

Answer 100% of calls and chats without changing bandwidth

Free your team to focus on the floor, not the phone

Uncover insights on intent, demand, and more

Make every customer conversation count

When you’re running a small business, you need an AI agent you can trust to represent your brand. OASYS delivers with guardrailed, compliant, and customizable interactions that still sound like you.

Reply to every lead

Never let a potential customer query sit unanswered. OASYS answers common queries about your business and helps you collect just the right details from your prospects for effective routing and follow up.

Instantly and accurately share the most requested information about your business

Capture caller details tailored to your business needs

Forward calls to the right team members based on context, urgency, and availability

Chat showing a customer asking about Sunday hours and balayage, with replies and waitlist message.

Text them first

Automate text or phone follow-ups to remind and re-engage your customers, increasing their likelihood of becoming regulars.

Send automatic reminders about appointments or orders

Reduce no-shows and missed opportunities

Text message reminder of 60-minute massage tomorrow at 2pm and reply asking where to park.

Capture conversion mid-conversation

Convert customers with frictionless interactions. Built-in MCP integrations make it easy for customers to book, schedule, and pay in a single conversation.

Connect with OpenTable, Square Appointments, MindBody, ClubReady, Shopify, and more

Let customers book, schedule, or buy with voice or chat

Close the loop on sales opportunities in real time

Chat conversation about a 6pm spin class with open bikes and booking confirmation in progress.
Frequently asked questions about AI for small businesses
How can a small business benefit from OASYS?

Small businesses lose real revenue with every missed call. OASYS provides reliable, always-on call and ordering coverage so you capture that business and keep customers loyal.

What does a 'light' OASYS voice agent mean for a small team?

It is a streamlined version of our voice AI designed for the needs of small businesses and franchises, delivering dependable call and order handling without enterprise complexity.

How much technical setup is required?

Very little on your side. The light agents are built for fast, low-effort deployment, and our team helps you get set up.

Can it take orders and book appointments?

Yes. Agents handle high-frequency tasks such as taking orders and booking or rescheduling appointments through natural conversation.

Will it sound natural to my customers?

Yes. SoundHound's voice AI understands intent and the rhythm of conversation, letting callers interrupt or change their mind, so it feels natural rather than scripted.

Can it cover after-hours and overflow calls?

Yes. Because it is always on, it handles calls during rushes and outside business hours that would otherwise be missed.

Which languages does it support?

SoundHound's voice AI is multilingual and can switch languages within a conversation to serve your customers.

Experience SoundHound

Talk to an expert

Speak with our sales team to learn how OASYS improves customer and employee interactions across every industry.

Tailored discussion of your needs and goals

Overview of how platform features enable safe, scalable outcomes

A clear vision of how OASYS can drive outcomes for your team

region
na1
form id
17cd8be7-d110-4856-ae38-78b74b29d792
portal id
2020226
Form error
We're having touble loading the form.
Getting your form ready...