Embed branded AI agents across your entire experience, so users can say what they need instead of searching for it.
Too many manual steps
The more users have to click through menus and screens, the less likely they are to come back.
Bots are a detour
FAQ bots deflect, they don’t resolve. Users know that, and often bypass them to get real help.
Users expect more
Today’s users compare every brand touchpoint to the dynamic AI tools they talk with daily.
Embed branded AI agents into your product to get reasoning, cross-channel context, and a build cycle measured in days.
Build an AI agent that delivers a consistent experience across every channel and device that matters to your business, with context carried from one conversation to the next.
Generative reasoning handles open-ended requests, while rule-based functions carry out defined tasks exactly as specified.
OASYS generates fully configured AI agents from your prompts and existing documentation, so your team ships and iterates in days.
AI agents learn from every interaction and propose their own improvements, so what you ship keeps getting better after launch.
Drop your AI agents directly into your product or UI to become the front door to your digital product experience.
Anything a user can do in your product, they can now ask for.
Find features
Manage orders
Book reservations
Make payments
Update settings
Compare options
Recommendations
Switch devices
“Being able to take care of those easy requests through our digital concierge opens up our ability to be able to take care of our guests who truly have the most complicated situations that need a person to take care of.”
“Developing Lucid Assistant in cooperation with SoundHound enables us to deliver much more than a voice control feature. In combination with Lucid’s frequent over-the-air software updates, Lucid Assistant can grow in functionality and capability over time.”
“With SoundHound’s technology integrated into VIZIO TVs, we are able to make the ease of voice interactions part of the TV experience. Overall, remotes have never made finding content an easy task, but with voice, users can quickly find the content they want.”
Set controls at the instruction, task, function, and channel level.
Sensitive information is caught as it surfaces and handled to your policy.
Rule-based functions run account changes, bookings, and payments exactly as specified.
Agents run inside your architecture, on the models you already trust.
See what users asked for, what agents resolved, and where the experience broke down.
Predictable pricing, usage controls, and enterprise references.
OASYS is built for the front-line of your business.
Resolve the calls that fail with IVRs and chatbots, from bill disputes to locked accounts, without putting customers in a queue.
Give frontline staff hands-free answers and next best actions in the moment, grounded in your own trainings, procedures, and live data.
Answer every inbound call, day or night, so bookings and questions get handled while your staff stays with the customer in front of them.
Reach customers before they reach you. Reminders, confirmations, and status updates delivered with real conversations in the moment of need.
Resolve password resets, VPN issues, and access requests end to end through voice or chat, in seconds rather than in the backlog.
It is a conversational AI agent that lives across your web, mobile, and app experiences, replacing static 'hunt and click' navigation with a natural, personalized way for customers to get what they need.
OASYS deploys agents across the full range of digital channels, including web, in-app, in-app voice, SMS, email, and social, all from one platform.
Yes. OASYS supports multi-modal interactions within a single conversation, so a customer can move between voice, chat, and touch without losing context.
Static interfaces force users to hunt and click, while a conversational assistant lets them simply ask and act. This creates a more natural, effortless, and personalized experience that drives higher loyalty and engagement.
Yes. You can choose a voice that fits your brand, and agents are built to represent your brand consistently in every interaction.
Yes. OASYS connects to your existing systems through pre-built connectors, APIs, and support for the Model Context Protocol (MCP), so the assistant can retrieve information and take real actions on the customer's behalf.
Agentic+ combines autonomous reasoning with rule-based guardrails and human oversight, and works with other configurable safeguards in the platform to keep responses grounded and on-brand while reducing hallucinations.
Experience SoundHound
Learn how OASYS AI agents handle your conversations in the real world.
Experience AI agents built around your actual use cases
See how we balance flexibility and reliability
Explore how we deliver outcomes that matter to you
Discuss what support looks like