Thoughtfully designed controls and robust security features deliver AI agents you can trust.
AI guardrails
Counter unwanted responses and actions with advanced guardrails.
Enterprise security
Exceed enterprise standards for AI compliance, data security, and privacy.
Token economics
Control costs with built-in token controls and detailed usage settings.
Agents reason through nuance autonomously, powered by underlying LLMs.
Standardized processes execute precisely, with no room to drift or go off script.
Human assisted resolution keeps the interaction contained without escalation.
Set AI agent instructions at multiple levels of detail, so every customer and employee gets a reliable, consistent experience.
Assign — or withhold — specific actions for each AI agent, so there's never any guesswork in what it can do.
Apply guardrails to responses, actions, and decision thresholds, keeping AI agents on script and on track.
Customize AI agent behavior by channel, so every touchpoint delivers the experience it's built for.
Optimize token usage to control costs while keeping the experience fast and sustainable at scale.
With our Agentic Workflow Designer, teams can develop rule-based actions for AI agents to execute within autonomous flows, ensuring repeatable and predictable behavior, like the samples below.
We lock in core behavior at the model level, so every AI agent operates within clear, universal best practices from the start.
Protect data in transit and at rest, so sensitive information stays secure at every step of every interaction.
Grant access based on role, so people and AI agents alike only see and touch what they're authorized to.
Automatically detect and redact personal information, so sensitive data never lingers where it shouldn't.
99.95%
target platform uptime
3X
improvement in resolution
10B+
AI agent interactions annually
“Security is an ever present worry for me and for our security team. Including keeping both data and patient information safe, and making sure the patients are appropriately authenticated when they call in. Alli [powered by SoundHound AI] has been a real boon for us in that space.”
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Build multi-agent systems where agents coordinate to complete requests, running on speech and language models we develop ourselves specifically for your domain.
A new optional standard for more efficient human input. The conversation continues, the customer never gets transferred, and the interaction ends up resolved.
Our teams work alongside yours from evaluation through deployment. Technical deep-dives, ROI assessment, and design, plus managed services when you want us running it.
Experience SoundHound
Learn how OASYS AI agents handle your conversations in the real world.
Experience AI agents built around your actual use cases
See how we balance flexibility and reliability
Explore how we deliver outcomes that matter to you
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