A branded voice AI agent picks up 24/7 for your small business or franchise, so your team can stay focused on the customer in front of them.
Calls go unanswered
Roughly 30% of business calls go unanswered during peak hours. Those callers don't try again. They call a competitor.
Workarounds don’t help
Voicemail, phone trees, and answering services don't get the job done. Callers hang up and leave frustrated.
Nights aren’t covered
Calls come in after close and on weekends. By morning the customer has booked somewhere else.
OASYS answers, books, routes, and follows up on its own. Your team stays with the customers in front of them.
Calls get picked up around the clock, including several at once. Callers who need details in writing get them by SMS link before they hang up.
Hours, location, services, pricing, availability, and policies. All accurate and on brand. The agent answers from your own information, so callers get a real answer instead of a callback promise.
Integrations with OpenTable, Square Appointments, Mindbody, ClubReady, Shopify, and more let callers book an appointment or place an order before they hang up.
Forward calls based on time of day, who's working, and what the caller needs. Nobody gets bounced around.
Collect the details your business needs, alert the right employee immediately, and push leads and interactions into your CRM through Zapier.
OASYS agents handle everything from the first ring to the follow-up.
Hours and location
Pricing
Scheduling
Phone orders
Smart call transfers
Lead capture
After-hours calls
Overflow calls
Text follow-ups
Location insights
Generative AI reads your site to build the agent's knowledge base, so it knows your services and offerings from day one.
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Enter your hours as "M–F, 9–5" and the agent understands. Nothing to script, nothing to map. Just your business intuition.
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Booking, ordering, and CRM integrations connect when you want them. None of it has to be in place before you go live.
Call logs let you review what the agent said and what the caller asked. Nothing happens on your phone line that you can't check.
Sensitive caller details are identified and protected automatically, so personal information doesn't end up somewhere it shouldn't.
The agent answers from what your business tells it. It doesn't guess, and it doesn't make things up about your pricing or policies.
Decide what the agent can say, what it can do, and when it hands off to a person. The rules are yours to change.
“Every time I go to a location with [SoundHound's AI agents], the staff is happier. They do a much better job handling everyone at the store.”
“We give back more time to our team members with [SoundHound's AI agents], so they can help members at the club, and it translates into the results like more positive Google reviews.”
“We got goosebumps when we saw what this can do.”
OASYS is built for the front-line of your business.
Resolve the calls that fail with IVRs and chatbots, from bill disputes to locked accounts, without putting customers in a queue.
Reach customers before they reach you. Reminders, confirmations, and status updates delivered with real conversations in the moment of need.
Give frontline staff hands-free answers and next best actions in the moment, grounded in your own trainings, procedures, and live data.
Branded agents sit inside your product, carry context between channels, and finish tasks for customers so they never have to browse and click.
It acts as an always-on voice agent that answers calls, books and reschedules appointments, takes orders, and handles routine questions, so your team never loses business to a missed call.
OASYS provides reliable, always-on call coverage, so calls that would otherwise go unanswered (during rushes or after hours) are handled, protecting revenue and customer loyalty.
Yes. Front Desk agents handle high-frequency booking flows such as scheduling, rescheduling, and simple modifications through natural conversation.
Yes. OASYS loops in a staff member momentarily or for a full escalation when a request calls for it, with context carried into the handoff.
SoundHound's voice AI listens and responds with the rhythm of human conversation, letting callers interrupt, change their mind, or switch languages, so interactions feel natural rather than robotic.
The 'light' OASYS voice agents are designed for fast, low-effort setup, so a location can be up and running quickly with our team's help.
SoundHound's voice AI is multilingual and can switch languages on the fly within a conversation, so it can serve callers in the languages they speak.
Experience SoundHound
Learn how OASYS AI agents handle your conversations in the real world.
Experience AI agents built around your actual use cases
See how we balance flexibility and reliability
Explore how we deliver outcomes that matter to you
Discuss what support looks like