In the fast-paced restaurant industry, having real-time access to information can make a world of difference in operational efficiency and customer service. Yet, many frontline workers lack the tools needed to instantly access essential job-related knowledge — like how many pumps go in a pumpkin spice latte or which menu items are gluten-free — without consulting a handbook, website, or distracting a colleague. With labor shortages and high turnover rates, restaurant teams need a solution that streamlines onboarding, training, and day-to-day operations.
Join us to discover SoundHound’s Employee Assist, a category-defining voice AI technology that enables restaurant employees – from both front and back of house – to ask a custom-trained voice assistant critical questions and receive instant, hands-free responses. Learn how this solution is addressing the industry’s most pressing challenges while fostering a more nimble and supportive learning environment. We’ll also share valuable insights from our experience working with merchants in the restaurant space.
Speakers:
- Mike Lauricella, VP, Partnerships, SoundHound AI
- Faizan Qureshi, Senior Product Manager, SoundHound AI
- Fiona McEvoy, Senior Director of Corporate Communications, SoundHound AI
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