SoundHound AI Introduces Fully Automated Smart Answering Service

Smart Answering extends SoundHound’s popular customer service offering to enable businesses in any industry to set up a fully-automated, AI-driven call answering service within minutes at a reasonable cost. Using Generative AI, the Smart Answering system seamlessly reads and integrates company website information in order to update its AI Knowledge Base. It then uses SoundHound’s advanced speech recognition and natural language understanding to give tailored, conversational responses to customer phone queries.