SoundHound AI Reports Record Q3 Revenue and Guides to Sustained Adjusted EBITDA Profitability within 2H 2027

SANTA CLARA, Calif.--SoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice and agentic AI, today reported its financial results for the third quarter 2026.

"This is a milestone moment for SoundHound. We announced another record quarter, closed our acquisition of LivePerson, and guided that the company will be adjusted EBITDA profitable within the second half of 2027,” said Keyvan Mohajer, CEO and Co-Founder of SoundHound AI. “Our OASYS platform now leads its category and is positioned to become the operating system of the new agentic era, strengthened by technology from six pioneering businesses we have combined under SoundHound AI.”  

Financial Highlights

• Third quarter reported revenue was $62.4 million, an increase of 48.5% year-over-year.
• Third quarter GAAP gross margin was 34.1%; non-GAAP gross margin was 50.3%.
• Third quarter GAAP net loss was $(46.4) million; non-GAAP net loss was $(21.2) million.
• Third quarter adjusted EBITDA was a loss of $(20.7) million.
• Third quarter GAAP earnings per share was a loss of $(0.10); non-GAAP earnings per share was a loss of $(0.05).

"Since closing the LivePerson acquisition, we have moved swiftly and decisively to integrate the businesses and realize substantial cost and revenue synergies. At the same time, we are improving our quality of earnings by shifting upfront license deals to hosted structures and exiting non-core, dilutive business lines, making our revenue more stable and predictable,” said John Collins, CFO of SoundHound AI. “These business transformations provide the operating leverage necessary to reach sustainable, profitable growth within the second half of 2027."

Business Highlights 

LivePerson Update

• Closed the acquisition of LivePerson on September 4th, retiring all but a negligible portion of the debt, which will be repaid at maturity in the fourth quarter.
• Coordinated outreach to LivePerson's top 90 enterprise accounts representing over $100 million in ARR, receiving overwhelmingly positive feedback regarding financial stability and the addition of enterprise-grade voice and agentic AI capabilities.
• Renewals and upsells included a major US healthcare benefits provider, a leading European broadcaster and telecommunications provider, and a leading UK water utility.

Enterprise and Customer Care

• A leading academic health system selected SoundHound across both its hospital services and its health plan.
• Randox, a health testing provider serving UK and global populations, selected SoundHound for customer care.
• A major US electric utility signed a new contract to bring AI to its back-office functions.
• A British multinational telecommunications company added additional services.

Auto, Devices, and Voice Commerce 

• Signed a 7-figure minimum-guarantee agreement with a tier one Chinese automotive supplier for voice AI and edge capabilities.
• Signed a new deal with Greaves Electric, a leading electric two-wheeler maker, for an embedded voice assistant.
• Launched OASYS Edge, an on-device architecture bringing LLM-powered voice AI agents directly onto local device hardware in vehicles, TVs, and smart devices.
• Signed a deal with a global electronics manufacturer LG to debut a new commerce channel across approximately 20 million smart TVs in the US.
• Signed direct voice commerce partnerships with a large coffeehouse brand and a growing fast-casual restaurant chain.

Consumer Brands, Hospitality and Physical Operations

• A multinational food and beverage company renewed its enterprise HR deployment.
• Resorts World Las Vegas, a global resort operator, expanded from an on-property digital concierge to an external-facing autonomous booking agent.
• A household-name pizza chain added SoundHound AI ordering to nearly 100 additional restaurant locations.
• Won a major global consumer products company as a new end customer through our partnership with Alta Resources, a business process outsourcing and customer management partner.

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