Tech Tracker: AI voice ordering is here to stay—and it keeps getting better

SoundHound is launching Dynamic Interaction technology, which allows people to interact with the voice AI in a more natural way that imitates “normal” speech patterns: no “wake word” or turn-taking needed. As people talk to the AI — whether in a drive-thru lane or in-restaurant tabletop kiosk — they can see a text reproduction of the dialogue happening live in front of them, and how the AI is able to understand questions, changes to orders, and slang words. The tech is also fully automated so there is no need for an employee pulling the strings behind the scenes.