Amid Slew of New Restaurant Tech Solutions, Focus On What Aids Worker Efficiency

Jersey Mike’s is testing SoundHound, one of a handful of AI voice start-ups targeting the restaurant space. The AI will handle drive-thru and phone orders. The former has proven beneficial in tests in quick-service settings, but the latter is a way for restaurants sans drive-thru to benefit from the tech and save some time for staff–who are probably already juggling duties.