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SoundHound AI to Showcase AI Agents for Banking and Financial Services at Money20/20 USA 2026

Live demos at Booth #7033 show how OASYS agents resolve everyday banking requests, and how fast teams can build their own

October 8, 2026
Soundhound

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SANTA CLARA, Calif. — October 8, 2026 — SoundHound AI, Inc. (NASDAQ: SOUN), a global leader in voice and agentic AI, today announced it is exhibiting at Money20/20 USA, taking place October 18–21 at The Venetian in Las Vegas. Attendees can visit Booth #7033 from October 19–21 to see AI agents built on OASYS (Orchestrated Agent System), SoundHound's agentic AI platform, handle everyday banking requests from start to finish.

Money20/20 USA brings together more than 11,000 senior attendees from banks, payments, fintech, retail, and beyond. Agentic AI is one of the core themes of this year's program.

"Financial services is moving past AI that answers questions to AI that resolves them,” said Brad Grafton, SVP at SoundHound AI. “The banks that get there first will be the ones whose agents can handle the full request, verify the customer, take the action, and also know when to bring a person into the conversation when the human touch is needed. That's the core challenge we've built our technology to solve, and OASYS is how banks can put it to work today."

At Booth #7033, visitors can watch OASYS agents handle everyday banking requests from start to finish, including:

  • Lost or stolen cards: Verify the caller, report a lost card, and transfer funds to keep the customer’s money secure, all in one conversation.
  • Loan optimization: Find savings on existing loans and offer the customer a better rate during the conversation.
  • Bill pay and transfers: Pay bills and move money between accounts.
  • Mortgage applications: Apply for a new mortgage — from intake through processing and approval.
  • Travel prep: Verify the caller, set up a travel alert, reset a card PIN, and check account balances before a trip.
  • Disputed charges: See Human Assisted Resolution in action, as a person steps in behind the scenes to guide the conversation without transferring the customer.

Visitors can also build an agent of their own, test it, and see how quickly it comes together. Stop by to see it live.

To learn more about SoundHound's agents for banking and financial services, visit www.soundhound.com/industries/financial-services.

About SoundHound AI 

SoundHound AI (Nasdaq: SOUN) is a voice and agentic AI company that enables businesses to deliver natural, end-to-end conversational experiences across digital and physical channels, including phones, kiosks, chat, smart devices, drive-thrus, TVs, in-vehicle, and more. Its agentic platform, OASYS, is a self-learning, orchestrated AI system where organizations can build and deploy conversational AI agents to handle transactions, tasks, and workflows on behalf of customers and employees. Built on proprietary technology backed by 750+ patents and years of AI research, SoundHound serves leading brands across industries including automotive, financial services, healthcare, retail, telecommunications, and more. It powers millions of products and processes billions of interactions annually for enterprise customers worldwide. Learn more at: www.soundhound.com

Media Contact

Fiona McEvoy
[email protected]
415-610-6590

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